BIG Beginnings in Visual Mediation (BBIVM) is A proven step-by-step system designed to take you by the hand (steps 1-5) to BECOME A VISUAL COMMUNICATOR WHO RESOLVES DISPUTES MORE EFFECTIVELY. Exactly what you need to know. Nothing is left out.

This 12 module step-by-step digital course teaches you exactly how to boost collaboration and increase your effectiveness in mediation and other dispute resolution processes using visual communication.

  • Login 24/7 (all digital and downloadable)
  • My complete step-by-step system
  • Designed to take you by the hand
  • It’s the fastest way to get from point A to Point B

What’s included in BIG Beginnings in Visual Mediation?

BBIVM includes instant access to:

✓   12 Step-By-Step Video Modules
✓   5 BIG Time Bonuses
✓   The BBIVM Resource Guide

Resource Guide

As soon as you enroll, you will get immediate access (via user name and password) to BIG Beginnings in Visual Mediation, all BIG Time Bonuses and the Resource Guide.

✓   Lifetime access and login 24/7 (it is all digital + downloadable so you can login to access the content & download the course and take it with you on the go)
✓   Content is available in video (MP4), audio (MP3) and slides (PDF)
✓   30 day 100% money back guarantee

BIG Beginnings in Visual Mediation… is the 1st and only training program that teaches the use of interactive visual methods nuanced SPECIFICALLY to SETTINGS WHERE PEOPLE ARE IN DISPUTE.

This is me, Lisa Arora.
If there’s one thing to take away, it’s this…

  • Visuals are a LANGUAGE I can teach you.
  • And I’ve cracked the code on exactly what visual language you need to know and how you need to think about applying to processes WHERE PEOPLE ARE RESOLVING DISPUTES.
  • When I learned visual communication skills, it literally changed my world…and the worlds of my clients. I’ve seen over and over in my own practice that when people can see and work with their information in mediation, they can think, focus and SOLVE THEIR PROBLEMS BETTER.
  • Mediators and impartial process professionals in more than 30 COUNTRIES are learning to leverage the power of visual communication. The field is fast to recognize this massive missed opportunity to reach people in disputes through visuals.
  • No artistic superpowers needed. You can learn this too. You can apply these skills to any type of dispute resolution process. And when you do, you’ll dramatically INCREASE THE VALUE you deliver to clients.
  • These interactive visual skills are the ones I spent 10 years generating multiple six figures with in high-level business meetings all over the world. I show you exactly how I’ve applied those visual skills in my mediation practice and how you can APPLY IT IN YOUR OWN PRACTICE to benefit clients. It’s packed with experience and insight.

12 awesome step-by-step modules

MODULE 1: Getting Your Visual Mediator Game On
  • How visual mediation is different from what you already do
  • Roles in a visual mediation
  • Visual Mediator lingo
MODULE 2: Setting Your Space for a Visual Mediation
  • Getting the right gear – essential supplies
  • Setting the room so the magic of visual mediation can happen
  • Managing the space during a visual mediation
MODULE 3: Transforming YOUR Mediation Practice to Become Visual
  • The principle behind deciding when to use visuals
  • Using visuals to push vs. pull important information
  • 3 main visual techniques/applications
MODULE 4: Listening Like a Visual Mediator
  • What is visual listening?
  • What is good listening in the context of a visual mediation?
  • How does a visual mediator filter and synthesize a mediation dialogue?
  • How does a visual mediator juggle it all together? – listening, synthesizing and drawing simultaneously
MODULE 5: Drawing Like a Visual Mediator (Part 1)
  • Getting Over the “I can’t draw” phenomenon
  • Getting comfortable working BIG, handling your markers and throwing lines
  • Mastering basics: text, colour, basic shapes, common icons
MODULE 6: Drawing Like a Visual Mediator (Part 2)
  • How to know when to use imagery and when not to
  • How to organize information on the page
  • What to do if you run out of space on the page
MODULE 7: Creating Templates Like an Expert
  • Intro to templates – uses and characteristics
  • How to design a killer template
  • How to mediate with a template
MODULE 8: Creating Information Graphics
  • Intro to information graphics – possible uses
  • How to design and create an information graphic
  • Presentation and placement of your information graphic
  • How to use an information graphic with parties
MODULE 9: Practice Standards and the Presence of a Visual Mediator
  • What characterizes a visual mediator’s presence
  • Aligning YOUR visual mediation methods with practice standards
MODULE 10: Leveraging the Visuals During Mediation
  • Common dynamics you might expect in a visual mediation
  • 4 ways you can engage parties with the charts during mediation
  • The #1 concern of a new visual mediator and how to handle it
MODULE 11: Reproducing Mediation Visuals
  • Reproducing Mediation Visuals
  • Scanning maps
  • Photographing maps
  • Re-printing scans
  • Tips on deciding how to use the maps after a visual mediation
MODULE 12: Marketing Yourself as a Visual Mediator
  • What to focus on most in marketing your services as a visual mediator
  • Key questions you must be able to answer to target your messaging
  • 4 steps to take to introduce your new skills to the world!

Sign up today!

Full Plan



Full access to the program. All modules. All downloads. All bonuses.

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I’m not sure if BIG Beginnings in Visual Mediation is for me. How can I know for certain?

BIG Beginnings in Visual Mediation is for EXPERIENCED MEDIATORS who:

  • Have the process skills and the skills to build a clientele well in hand, yet continue to look for ways to make the process of mediation more effective for parties
  • Want to better serve people in conflict by increasing their engagement in mediation, empowering them to work with their own information and improving support for their decision making
  • Will seriously work hard at developing visual mediation skills through practice
  • Want to differentiate themselves in a growing market of mediators – open new doors, bring new business, increase income potential by developing a specialty skill set
  • Want to be on the leading edge of evolving, innovative mediation methods

Still not sure…let me also explain who it is NOT for. This isn’t for:

  • Anyone who is not a trained mediator
  • Graphic recorders/facilitators who already have the skills to visually capture a conversation and who are NOT specifically trained and experienced in mediation
  • New mediators who have not yet reached the unconsciously competent stage with their mediation skills
  • Experienced mediators who are not looking to evolve their practices or who are looking for instant results

Do I get access to everything all at once or do I have to wait?

Yup. You get instant, lifetime access to all the materials so you can start whenever you like and go at the pace that suits you.

What exactly do I get with the course?

As soon as you purchase, you will get immediate access (via user name and password) to the entire BIG Beginnings in Visual Mediation program.

  • Lifetime access and login 24/7 (it is all digital + downloadable so you can login to access the content & download the course and take it on the go).
  • Content is available in several formats and you can download everything (videos, audio, slides).

You get instant access to:

  • 12 Step-by-Step Modules
  • BIG Time Bonus #1 – A Mediator’s Guide to Working With a Graphic Recorder
  • BIG Time Bonus #2 – A conversation with mediators Kat Bellmano and Rebecca Alleyne about how they use visual in their mediations. These are mediators who learned to work visually.
  • BIG Time Bonus #3 – A conversation with Anthony Weeks and Julie Gieseke on how they juggle listening, filtering, synthesizing and leading process simultaneously. These are experts in visual recording and facilitation who are trained in mediation.
  • BIG Time Bonus #4 – Sample Script for Introducing Visual Mediation to Your Parties
  • BIG Time Bonus #5 – Swipe Web Copy and Marketing Messages

Can I download the videos and all the other cool stuff?

Yes, it’s all digital and downloadable.

Do I get lifetime access?

You sure do!

Is this course right for me? Meaning, will it “work” for me?

OK, so every mediator practices a little differently, and I can’t be responsible for your business success, but I can give you the EXACT blueprint for becoming a visual mediator, I can teach you the exact skills you need and hand hold you through that. There are other mediators out there just like you who are transforming their practices to leverage visual communication. And they are seeing results.

If you are a committed, experienced mediator who is continually looking for ways to make the process of mediation more effective for parties. If you want to better serve people in conflict by increasing their engagement in mediation, empowering them to work with their own information and improving support for their decision making AND you have a real desire to not only learn BUT ACTUALLY IMPLEMENT then this is for you. I’d have loved it if someone could have shortened my learning curve like BIG Beginnings in Visual Mediation does for you!

If on the other hand, you are expecting “overnight results” with very little effort in, or if you’re expecting to learn core mediation skills…this is not for you. This course assumes you are already trained as a mediator. What I teach is how you can bring visual communication into that process. I don’t teach mediation per se. And I don’t teach you how to build a clientele.

So, even if you are an experienced mediator, IF you are not looking to evolve your practices (meaning you’re attached to how you do things and aren’t open to changing a thing) this is not for you. Those who complete this step-by-step program, will begin evolving their mediation methods. They’ll apply what I teach to their VERY OWN mediation process. If you want to put yourself on the leading edge, this is for you.

How long does it take to go through the course?

Each module is on average about 30-45-minutes”ish” + you will have bonus videos and practice activities. Some modules require you to roll up your sleeves, hang paper on your wall and practice along with a demo video. That’s what it takes to go through the course.

Remember though…getting to the point where these skills become second nature to you will take dedicated practice over years…the good news is that your mediations are the built in opportunities you already have in your life to practice.

Lisa, what if I buy and want a refund? What’s the policy?

BIG Beginnings in Visual Mediation comes with a 30-day 100% money back guarantee. I’m proud of this high quality program I created for you. I know that if you do the things I teach you in this course, you’ll have great success, that’s why I stand behind it.

Regardless, if within 30 days, you are unhappy for whatever reason, just email our customer support and you will receive a full refund. No worries.

I have a question, who should I ask?

You can email and our team will help you out with any customer-related issues.

Will I receive anything via snail mail?

Nope. We’ve given mail carriers the day off. Everything takes place online (all digital!) and not only can you login anytime you want (and go at your own pace), you can also download everything and take it on the go with you.